Purely Glam | Luxury Hair & Beauty Products UK

What payment methods do you accept at Purely Glam?

We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as PayPal and Apple Pay. All payments are processed securely through our PCI-compliant payment gateway.

Is it safe to enter my payment details on your website?

Absolutely, our website uses industry-standard SSL encryption to protect your data. We do not store full payment details, and all transactions are processed via a secure, PCI DSS-compliant payment provider.

How long does delivery take in the UK?

Standard UK delivery takes 2-3 working days after dispatch. Next-day delivery is available for orders placed before 2pm, subject to availability. Visit our Shipping Information page for details.

Does Purely Glam ship internationally?

Currently, we ship only within the UK (England, Scotland, Wales, and Northern Ireland). We are exploring options to expand international shipping in the future.

Are Purely Glam products cruelty-free?

Yes, all our products are 100% cruelty-free and certified by Leaping Bunny, the global standard for cruelty-free cosmetics.

Do your products contain parabens or sulfates?

No, our products are free from parabens, sulfates (SLS/SLES), phthalates, and other harmful chemicals. Check individual product descriptions or our Ingredients page for full details.

What is Purely Glam’s returns policy?

You can return most items within 14 days of receipt for a full refund, as per UK consumer law. Items must be unused, in original packaging, and accompanied by proof of purchase. See our Returns Policy for more information.

How long do refunds take to process?

Refunds are processed within 5 working days after we receive your returned item. Funds typically appear in your account within 3-5 additional working days, depending on your payment method.

Frequently Asked Questions

Ordering & Payment